Privacy policy


Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information you request.

Some forms on our website also include a check box asking your permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us. Under no circumstances will your personal information be sold or used by any other organisation. 

From time to time, we may include links in our e-mails to other web sites which we think may be of interest to you. Each email communication you receive from us will have the option to remove your e-mail address from our list.


During the course of any visit to our site, the pages you see, along with a short text file called a 'cookie', are downloaded to your computer. Many websites do this, because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before.


Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy policy here.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

Website Cookies



Interested in this issue but short of time? Here's what we think you need to know:

We use cookies to make our website easier for you to use
We use cookies to help stop our online-forms from being used to send spam-email
We use cookies to monitor usage so we can spot trends and make improvements
We DO NOT use cookies to identify individuals (and never will)
We DO NOT store personal information in cookies

We believe that our use of cookies is very necessary for the smooth functioning of the website. We do not believe that they pose any threat to your personal privacy or online security and we recommend that you indicate that you will "allow" cookies. If you "disable" cookies the interactive functions of the website will not operate. For example, data-submission via forms, as well as user-registration, user-login, and many other features of the website cannot work fully without using cookies.


When did the law change and who enforces it?

The original EU legislation that became known as the “E-Privacy Directive“ was published in 2003 and implemented as European Directive - 2002/58/EC. It was concerned quite widely with the protection of privacy in the electronic communications sector. In 2009 the Directive was amended by Directive 2009/136/EC that included a requirement to seek consent for cookies and similar technologies. The EU Directive entered UK law on 26th May 2011 as “The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011”. It is regulated by the Information Commissioner's Office (ICO) who decided that enforcement would commence from 26th May 2012.

What are cookies?

A cookie is used by a website to send 'state information' to a User's browser and for the browser to return the state information to the website. The state information can be used for authentication, identification of a User session, User preferences, shopping cart contents, or anything else that can be accomplished through storing text data on the User's computer.

Cookies cannot be programmed, cannot carry viruses, and cannot install malware on the host computer. However, they can be used to track users' browsing activities which was a major privacy concern that prompted European and US law makers to take action.

Cookies are used by most websites for a variety of reasons - often very practical reasons to do with the operation of the website. However, they are also used to monitor how people are using the website (which pages are visited and how long is spent on each page). Each 'visitor session' is tracked even though no effort is made to try to identify them in person.

The new legislation now states that you must be able to opt-out from having cookies stored on their computer.

What happens if you disable cookies?

If you decide to disable cookies, you will find that most of the website works as expected although functions that rely on cookies are obviously disabled. These functions include using online forms or any feature that requires a login or person specific preferences. This has a couple of consequences:

If you delete all your cookies you will have to tell us your preference again.
If you use a different device, computer profile or browser you will have to tell us your preferences again.